Garrett Dimon gives eBay’s forms a much needed face-lift in this case study. Points of emphasis, using a blur to determine if your form has a clear hierarchy, better field and label relationships and bolder headers. Towards the end he mentions possibly removing the date of birth field.

I don’t know why eBay has chosen to add both that field and a check box to validate birth, but I suggested in the comments it may be to satisfy COPA requirements. I know at AG we must frequently jump their hoops, which often forces me to include additional field clutter on my forms. This reminds me that I need to post the Staples.com case study I did for an internal demo.

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