What happens to an interface when there’s too many cooks in the kitchen. Let’s face it, when you work in house everyone on a project has an agenda. Marketing, tech, ad sales, everyone has their own set of demands they want met. This is why I believe any site with a lot of stakeholders absolutely […]

Working at a company whose traffic is largely impacted by holidays, I understand the extra consideration which goes in to making your site available for such occasions. Extra servers are tapped, caching systems are put in place and code is frozen. Two experiences in the past week reveal some companies, like Amazon and Webkinz, don’t […]

Using Definition Lists to mark up forms. Interesting approach. Personally, having my label and field in the same list item is more flexible for most of my purposes, but this might be useful for something else.

I pay every bill that enables me to do so online. I don’t like dealing with people over the phone, or worrying about whether or not the check I mailed will arrive on time. But in the last couple of years, instead of making this process easier, most companies seem to be complicating it.
I don’t […]

Susan Kare, mother of the Mac UI is in Wired today.

The iPhone Human Interface Guidelines have been posted by Apple. Probably the most interesting read you’ll have all week. Most of the principles covered are applicable to any sort of interface design.
You can’t assume that users have the time (or can spare the attention) to figure out how your content works. Therefore, you should […]